Flowers By Occasion
Flowers By Variety
Due to the seasonal nature of our business we reserve the right to substitute any items illustrated on the site in this case change will be made an item of equal or greater value.
Any preferences you may have regarding materials or colours to be included should be stated on placing your order and we will try to accommodate you wherever possible.
We shall notify you as soon as is reasonably possible and shall refund your payment in full.
Our prices shown includes everything service fee to central places, taxes and etc.
If the delivery address is located in a rural area an extra service fee may be required. In this case you will be contacted and notified about the situation and have right to cancel your order.
Customers who request delivery in a remote rural area will be advised prior to any delivery taking place of any additional delivery charges.
Since we are based in Turkey all transactions occurs in form of TL.
Shown USD rates are gathered from TCMB (Turkish National Bank) online.
Orders & Delivery
In order for us to deliver your requested gifts on the date specified, we require complete, accurate details of the recipient, including a recognisable recipient name, address details, postcode and contact telephone number(s).
Once we receive your order we will automatically send you an email confirming your order details. This e-mail shall be directed to the email address you supplied us upon your order placement.
You will be issued an order tracking number for any future correspondence.
Same Day Delivery (Local Delivery only) is normally possible on flower orders received by us no later than 18:00 (GMT +2).
Delivery to certain locations where a third party recipient is involved, such as hospitals, airports, hotels and ships, the signature of any person authorized to accept delivery on behalf of the organization shall be accepted as proof of delivery to your chosen recipient.
In the instance of there being difficulties in delivering your order to the intended recipient we (including third party delivering your order) reserve the right to contact the recipient using the contact details you provide on the order form. If the recipients telephone number has not been registered as Ex-directory, we may be required to trace the recipients telephone number in order to achieve a satisfactory delivery.
All perishable Next Day Delivery goods may be cancelled up until 14:00 on the date prior to delivery.
Where the customer exercises their right to cancel, we will return their money to their account within 7 days of cancellation.
We exclude all liability for any claims, losses, demands and damages, including without limitation, any costs, loss of profits, loss of contracts or business opportunity, loss of data and any other consequential, incidental, special or punitive damages, even if we have been advised of the possibility of such damages, arising directly or indirectly out of or in any way connected with your use or inability to access our services.
We reserve the right to supplement and amend the Terms and Conditions. It is your responsibility as a customer to review the Terms and Conditions on each occasion you access The our web site. Changes will be effective 24 hours after the posting of any such change and all subsequent dealings between you and us shall be on the new terms and conditions.